GENERAL QUESTIONS What is the difference between www.netlabels.com and www.netlabels.com/archive? What does the field #Orig mean? Is there a way for NetLabels to generate a sequential number on my label? How long will it take for my label design to be completed? When will the label design changes I requested be ready? How can I print bar-codes? What special fonts are required? My labels don't line up correctly. How can I fix this? How can I match the label colors I need exactly? What kind of files can I import into NetLabels? Is there a way I can save the data I typed in so I can reprint labels? I have an end tab label design and a top tab label design. Can I print them together? I only need to print a year band label, is that possible? Can I print labels to put on file dividers? How can I print special classification labels? KNOWN PROBLEMS I use Microsoft Internet Explorer as my web browser. When I try to log on to NetLabels, my screen is covered by strange white streaks and I can't see NetLabels very well. What is wrong? I just tried to upgrade to the new Java Plug-in to fix the problem described above where my screen is covered by strange white streaks and I can't see NetLabels very well. The installation process "crashed" my browser and the installation failed. What happened? When the Java Applet is loading, it just stops and I get the error "java.lang.ClassNotFoundException". What can I do to fix this? When I try to log in to NetLabels I get a blank User Message. Why? ONE-TIME PC and BROWSER SET-UP What are the minimum system requirements to print labels using NetLabels? How do I setup NetLabels on my computer? What is Java? What is the Java Plug-in? How do I download and install the Java Plug-in? How do I setup the printer? How do I change the printer settings? PRINTING What kind of label stock should I print on? What printers are recommended for use with NetLabels? NEW LABEL DESIGNS What label designs are currently available? How do I get a new label designed? What are the steps in designing a new label style? PRINTING LABELS CONTAINING YOUR DATA How do I print labels using NetLabels? How do I log on to NetLabels? How do I select a label style to print? How do I define the data to go on each label? How do I setup the page format for my printer?